Mon – Wed: 9AM – 4PM · Thu – Fri: 9AM – 5PM · Weekend: Closed apexmstripe@gmail.com

About BritServe

Appliance Cover Built Around Real Homes.

BritServe is the appliance repair and maintenance cover brand of Apex M Ltd, operating from Ilford, Essex and serving households across the UK.

Our Story

BritServe started with a simple frustration: when an appliance fails, most households face an unpredictable bill, a long wait and no idea whether the engineer knocking on the door is qualified.

We built a cover model instead. Customers pay one clear fee, list the appliances that matter to them, and know that breakdown repairs, parts and an annual service check are already arranged. Over eight years in the field we have completed more than 22,000 repairs and now cover over 5,000 homes.

Every engineer on our team is trained, certified and fully insured, and every completed repair carries a 12-month guarantee.

BritServe engineer arriving at a customer's kitchen with a tool bag

What We Stand For

Four Working Principles.

Predictable pricing

No surprise callout fees on covered faults. Your plan price is the price, and any limit is stated up front.

Qualified people

Certified, insured engineers, including Gas Safe registered engineers for gas cooker work.

Prevention first

Annual service checks are part of every plan because a serviced appliance breaks down less often.

Straight answers

If an appliance is beyond economical repair we tell you, rather than billing repeat visits.

Meet the Engineers

The People Behind Every BritServe Visit.

Portrait of Liam Cooper, Maintenance Lead at BritServe

Liam Cooper

Maintenance Lead

Coordinates routine inspections and preventive cover for every appliance on plan.

Portrait of Emma Brooks, Repair Technician at BritServe

Emma Brooks

Repair Technician

Fixes washing machine and dishwasher faults promptly and with great attention to detail.

Portrait of Alex Morgan, Refrigeration Specialist at BritServe

Alex Morgan

Refrigeration Specialist

Maintains fridges, freezers and cooling systems for maximum reliability year-round.

Portrait of Chloe Reid, Service Advisor at BritServe

Chloe Reid

Service Advisor

Guides customers through plan options and provides ongoing service support.

Portrait of Ethan Mills, Oven and Cooker Engineer at BritServe

Ethan Mills

Oven & Cooker Engineer

Specialises in gas and electric oven repair, servicing and safety checks.

Portrait of Maya Lane, Safety Officer at BritServe

Maya Lane

Safety Officer

Monitors engineer visits to uphold safety and compliance standards.

Careers

Work With BritServe.

We are always interested in hearing from experienced domestic appliance engineers across London, Essex and the South East, as well as service advisors who enjoy speaking with customers.

Send your CV and a short note about the appliance types you work with to apexmstripe@gmail.com and our team will be in touch.

No More Breakdown Worries

Cover Your Appliances With BritServe Today!

BritServe connects you with certified engineers for appliance repair and maintenance. Get covered in minutes, get results that last.

Get Your Plan