
Liam Cooper
Maintenance Lead
Coordinates routine inspections and preventive cover for every appliance on plan.
About BritServe
BritServe is the appliance repair and maintenance cover brand of Apex M Ltd, operating from Ilford, Essex and serving households across the UK.
BritServe started with a simple frustration: when an appliance fails, most households face an unpredictable bill, a long wait and no idea whether the engineer knocking on the door is qualified.
We built a cover model instead. Customers pay one clear fee, list the appliances that matter to them, and know that breakdown repairs, parts and an annual service check are already arranged. Over eight years in the field we have completed more than 22,000 repairs and now cover over 5,000 homes.
Every engineer on our team is trained, certified and fully insured, and every completed repair carries a 12-month guarantee.

What We Stand For
No surprise callout fees on covered faults. Your plan price is the price, and any limit is stated up front.
Certified, insured engineers, including Gas Safe registered engineers for gas cooker work.
Annual service checks are part of every plan because a serviced appliance breaks down less often.
If an appliance is beyond economical repair we tell you, rather than billing repeat visits.
Meet the Engineers

Maintenance Lead
Coordinates routine inspections and preventive cover for every appliance on plan.

Repair Technician
Fixes washing machine and dishwasher faults promptly and with great attention to detail.

Refrigeration Specialist
Maintains fridges, freezers and cooling systems for maximum reliability year-round.

Service Advisor
Guides customers through plan options and provides ongoing service support.

Oven & Cooker Engineer
Specialises in gas and electric oven repair, servicing and safety checks.

Safety Officer
Monitors engineer visits to uphold safety and compliance standards.
Careers
We are always interested in hearing from experienced domestic appliance engineers across London, Essex and the South East, as well as service advisors who enjoy speaking with customers.
Send your CV and a short note about the appliance types you work with to apexmstripe@gmail.com and our team will be in touch.
No More Breakdown Worries
BritServe connects you with certified engineers for appliance repair and maintenance. Get covered in minutes, get results that last.